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Service Associate - Housekeeping

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About the job

Shangri-la Jeddah 

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
203 stylish rooms and suites plus 17 luxury serviced apartments
4 restaurants and lounges, including the legendary Shang Palace
Convenient for Jeddah’s popular landmarks and Red Sea Mall
Job Summary

The Room Attendant position in Shangri-la Jeddah is more than the regular duties of greeting and serving the guests, but dazzling and dalighting the guests by creating memorabale dining experience in the Housekeeping by living the Shangri-la Standards.

As a Room Attendant we rely on you to 
  • Collect the section key against signature and room report from the housekeeping office and return them at the end of the shift.
  • Clean assigned rooms thoroughly, make the necessary arrangement in guest rooms and replenish linen and guest supplies.
  • Inspect all facilities, furniture and fixtures and report any damage to the Supervisor for action and follow-up.
  • Inform Order Taker / Floor Supervisor of any missing/broken items found in rooms.
  • Attend to the guests requests and queries courteously and promptly in the course of duty.
  • Special general cleaning in guest rooms as per housekeeping daily, weekly and monthly schedule and occupancy level.
  • Clean staircases, corridors, windows and pantries on the assigned floors as and when requested.
  • Clean and store all the equipment in proper place and keep pantries well arranged.
  • Pay particular attention to busy areas outside of section such as guest elevators inside and outside, ashtrays.
  • Provide turndown services as per the hotel standard when assigned for Turndown service.
  • Re-stock the trolley and pantries for the next day.
  • Report any maintenance issues immediately.
  • Report any suspicious behavior immediately, damages or missing items.
  • Duty not limited in Rooms but also could be assigned in Public area, Laundry.
What We're Looking For
  • Great conversational skills for engaging with guests.
  • Good English skills.
  • Good knowledge of Housekeeping Operations.
  • Good level of engagement with guests.
  • Minimum of 1 year of expereince as an room attendant in 5 Star Hotels. 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

geo

in Saudi Arabia , Jeddah city

number of positions

1 Jobs available, apply now

job type

FULL TIME

experience years

Entry level






2 years ago
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