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Operation Agent

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Easy Gifts is looking for an operation agent for an eCommerce platform to manage all the operations.

Documentation and creating efficient, scalable systems are your thing. People love working with you because you make everyone’s life easier and you always know the status of orders. You are a very good problem solver with hustle and customer facing skills and can effortlessly switch back and forth between planning & execution.


Key Responsibilities

  • Fulfilling orders by ensuring a smooth process from order confirmation until delivery.
  • Checking, editing and confirming order details (Addresses, Card messages, Products).
  • Create all new products on the system
  • Ensure all necessary details have been added correctly and as per brand guidelines such as product name, description and dimension.
  • Working with florists to make sure the products are arranged in a timely manner.
  • Link between both customer service, florist and logistic division.
  • Printing cards to put them on the floral arrangements.

Requirements

  • High school or Bachelor's degree.
  • 1-2 years of relevant experience
  • English and Arabic language skills (written and spoken)
  • People skills
  • Communication skills
  • Active Listening

  • Job Related Competencies

  • Problem Solving
  • Follow up and monitoring

Core Competency

  • Teamwork
  • Customer Focused
  • Results-Oriented
  • Integrity

geo

in Saudi Arabia , Riyadh city

number of positions

1 Jobs available, apply now

job type

FULL TIME

experience years

Entry level






2 years ago
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