Waiter / Waitress - Doha
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As a Waiter / Waitress, you will be responsible for providing courteous and efficient service of food and beverage to guests at all times. You will provide fast, professional and friendly service to all the guests and maintain a healthy work environment with cooperation to fellow colleagues from your team and the entire hotel.
Ideally, youll have some or all of the following competencies and experience were looking for:
Minimum one year of experience as a Waiter / Waitress or a similar role in a luxury hotel and/or resort or restaurant
Good communication and interpersonal skills
Ability to work in a fast-paced environment
Ability to work well with a diverse team
Flexibility in shifts
Due to current travel and visa restrictions, we are considering only locally available candidates with No Objection Certificate (NOC).
We’ll reward all your hard work with competitive salary and benefits.
This role is contributing to the service team’s efforts by presenting a positive first impression of the establishment’s friendliness, excellent service and high standards. The waiter/waitress ensures that guests are provided with an outstanding customer service and actively helps to improve their overall dining experience, resolving any arising issues immediately or in consultation with senior restaurant line management.
Requirements
- Greets and serves each guest with a friendly and courteous attitude
- Ensures understanding of daily specials, internal promotions or menu changes
- Ensure efficient, smooth communication between BOH and FOH
- Delivers food/ beverages in a timely manner without any delay to enhance table turnaround times
- Seeks to minimize food wastage, spillage and breakage at all times
- Clears table, cutlery, plates as per service sequence supported by the runner
- Assists in keeping the restaurant clean and safe
- Follows all cash handling procedures and policies
- Reports on duty on time in correct uniform/ grooming standards
- Adheres to set HACCP, ISO guidelines and food safety standards at all times
- Escalates any customer complaints/ issues immediately to Senior Management or direct line management for prompt resolution
- Trains runner on correct service standards, hygiene guidelines
- Knows and memorizes the seating chart/ outline
- Understands key functionalities of MICROS system
- Participates in functions and activities with other outlets when required
- Knows and recalls provenance, ingredients per menu items
- Advises BOH on customer’s food intolerance
- Diploma/Certificate or Bachelor in Hospitality/ Tourism industry essential
- Equivalent vocational qualification obtained working for a 4/5 star hotel or fine dining restaurant
- Must have least 1-2 years work experience in hospitality, restaurants or fine dining environment
- Excellent command of English, Arabic desirable
- Must have excellent interpersonal skills and confidence
- Understanding of MICROS
- Knowledge of HACCP, ISO standards.
geo
in Qatar , Doha city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in QatarThis job is closed
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2 years ago
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