Account Manager

Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, Careem is expanding services across its platform to include payments, delivery and mass transportation. Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 120 cities across 15 countries and has created more than one million job opportunities in the region. Careem Food is on the fastest growing verticals within Careem working alongside thousands of peoples everyday favorite brands. We're rapidly expanding across the region and constantly looking to deliver world class delivery experiences to hungry customers everywhere. Join us on the rocket ship! About The Role The role of Sales and Account Manager calls for a rare combination of negotiation expertise, relationship management, business strategy, operational excellence and problem solving. A successful Sales and Account Manager deeply understands our key restaurant partners to best be able to identify and improve the core business metrics for both the restaurant and Careem. Key Responsibilities Include Key Account Management: Develop strong long-lasting relationships as the main point of contact. You are responsible for Key restaurant partners engagement and satisfaction Growth: You are responsible for driving business growth of Accounts and improving on their commercial and operational performance Analysis: Analyze data on accounts performance and quantify your actions. All decisions should be backed up by data to improve performance of key accounts Performance Meetings: You complete merchant performance reviews monthly and draw out next month’s plans based on what was discussed Partner with internal teams: Work closely with internal stakeholders and supply, merchant and customer domains to ensure meeting growth objectives About You 1-3 years of consultancy, technology sales experience Fluent in Arabic and English with excellent presentation skills Bachelor’s Degree in Economics, Management, Engineering or related degree required Passionate about e-commerce and innovation Moderate Computer skills (Excel, Word, Outlook, PowerPoint) Ability to work with wide range of people at all decision-making levels Experience solving analytical problems, either in professional experience (data analysis) or education Demonstrated track record of success in Account management, Trade marketing or management consulting roles At least 1-year experience working on project in global company is a plus