Revenue Manager in Manama
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Do you have a heart to serve and love being part of our team? As a Revenue Manager your responsibilities include overseeing the occupancy and average rate through control and analysis of room inventory. Work closely with the Director of Sales & Marketing to maximize all available sales opportunities.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities with national and international promotion opportunities.
What you will be doing:
Responsibilities and essential job functions include but are not limited to the following:
To maximize rooms revenue and profit through pro-active selling techniques and provide the highest standards of service levels
To provide a point of contact for all inquiries and associated processes within unit from key sales, marketing and PR channels.
To develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel.
Working closely with the General Manager and the Sales and Marketing Team
Dealing with Tour Operators, Local DMCs, Corporate Companies, PR channels
Analyze current and potential market/trends, coordinates all activities to maintain and increase revenue through added business volume and increase rate
Procure new and repeat business for the resort by monitoring contact with travel agencies, tour operators, airlines, commercial houses and professional associations with local and international markets.
Attain contracting with key travel partners, wholesalers, planners, corporate accounts, incentive buyers through personal sales calls, telephone contacts and written communications
Manages key accounts
Provide direction on the conducts market research
Monitors competitive activities
Ensures the resort is represented as an active member of the local community through association membership
To plan and attend trade and road shows in key market areas
Establish and continuous update database and mailing list
Conduct weekly reviews of sales activity to ensure targets and sales objectives are being met
Forecast room occupancy on a daily, weekly and monthly basis.
Maintain a calendar of local special events and in conjunction with the Director of Sales and Marketing recommend appropriate packages.
Attend weekly yield management meetings and prepare appropriate reports for discussion.
Monitoring the competitors’ rate structure on a regular basis
Collect most update information on the competitors’ set as well as the market situation in terms of special offers, occupancy and rates
Monitor all booking channels as to maximize the yield and revenue for the resort on a constant basis
Familiar with the ongoing rates, packages and promotions as to maximize the business for the resort
Handle guests’ inquiries as well as complaints if necessary.
Follow up with all the cut off dates with room allotments from our various business partners.
Update all the rates, promotions and packages within the internal booking channels as well as the externally business partners.
Work closely with the Front Office Manager to ensure high guest satisfaction pre and post stay at the resort.
Able to handle shop calls as the enhancement for the reservation’s procedures.
Conduct hotel inspection or entertainment with S&M team as request.
Recruit and train Reservations employees in accordance with hotel guidelines.
Monitor performance of Reservations employees on a regular basis and in accordance with hotel guidelines.
Ensure all Reservations employees are fully trained on the reservation systems available and are fully conversant with the rates, packages and any special offers available.
Ensure guest history is updated on a daily basis and special needs/information of incoming guests is communicated to the appropriate departments.
In addition, other duties as may be required as directed by your Manager.
Your experience and skills include:
Previous experience in a similar function from a luxury hotel or resort.
Good leadership with experience in managing a team.
Knowledgeable in applicable labor law and legislation
Hands on person
Fluent in English, local language is a plus
Excellent interpersonal skill
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
geo
in Bahrain , Manama city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in BahrainThis job is closed
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1 year ago
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