Airport Attendant
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Under the general direction of the Concierge and Front Office Manager and within the limits of established InterContinental Hotels Group brand and local policies and procedures, responsible for meeting and greeting guests at the airport and projecting a positive first impression of the hotel to arriving guests. Promotes the desired work culture around the five core values of Trust, Integrity, Respect One Team and Service of the InterContinental Hotels Group and the brand ethos.
- Project a first positive impression of the Hotel to arrival guests by extending a warm welcome and provide any required assistance
- Maintain detailed knowledge of all facilities and services offered by the hotel
- Communicate with Front Office Manager, Guest Relation Manager, Duty Manager on shift and any other Department for VIP guests to be welcomed at the airport and ensure transportation is arranged
- Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities
- Assist departing guests in pre check in, ticketing and baggage clearance
- Maintain a good relationship with airline personnel, immigration and custom officers
- Provide every assistance to passengers affected by layovers
- Promote and sell the hotel to arriving guests who do not have accommodation (ie walk in guests)
- Maintain appropriate standards of conduct, dress, hygiene, uniform and appearance
- Establishes and maintains effective employee relations
- Attends and participates in departmental meetings and training sessions as required
geo
in Egypt , Cairo city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in EgyptThis job is closed
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1 year ago
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