IT Support
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- Serve as the first point of contact for end-users seeking technical assistance over the phone or email.
- Troubleshoot the network services (printing, email service and Internet access, file sharing).
- Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure.
- Support the day-to-day IT operations.
- Install new software and hardware components.
- Implement security measures set by Infrastructure team.
- Provide prompt and accurate feedback to customers.
- Degree in Information Technology or related field is a must.
- From one to two years of experience in the same position.
- Professional certification (e.g. CCNA, MCSE).
- Knowledge of hardware troubleshooting and concepts.
- Good Experience with Microsoft operating systems, Active Directory, Group Policy, DNS, OS security, and systems patching.
- Advanced troubleshooting skills.
- Working knowledge of relevant operating systems, software and mail issues.
geo
in Egypt , Cairo city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in EgyptThis job is closed
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1 year ago
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