Helpdesk Technician Tier I
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Job Title: Helpdesk Technician Tier I
- Respond to walk-in customer questions and concerns
- Field trouble calls via the phone and computer trouble ticketing system
- Perform laptop imaging and basic IP troubleshooting
- Build user accounts on the domain
- Add and remove computers from a Microsoft domain environment
- Assign user accounts to appropriate groups and permissions
- Build exchange mailboxes
- Troubleshoot user email issues
- Troubleshoot printers and map shared printers
- Document trouble calls and computer/network actions for reporting purposes
- A minimum of four (4) years of experience with IT systems
- At least a Secret clearance is required
- Required certifications: Security+SEC certification and Windows certification accepted per ARCENT CE (computing environment IAT II) is required as well.
- A minimum High School Diploma is required
geo
in Kuwait , Capital city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in KuwaitThis job is closed
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1 year ago
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