Room Attendant - FIVE LUXE JBR

An Exhilarating Opportunity

Are you ready to be part of our trailblazing FIVE Tribe thats setting the Gold Standard in Housekeeping? FIVE Hotels and Resorts is seeking a bold and innovative individual whos passionate about creating unforgettable, next-level experiences for our guests and other FIVERs. Famed for its high-energy lifestyle, entertainment, and culinary offerings, FIVE is the epitome of daring glamour, and includes these famous luxury lifestyle destinations:

• Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home to award-winning restaurants, bars, and Dubai’s #1 rooftop club.
• An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the worlds most-reviewed hotel on Booking.com. With 269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.
• Switzerland’s ultimate entertainment hotspot, FIVE Zurich’s luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE’s hallmark musical stylings.
• Opening in 2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique ‘Vibe at FIVE,’ it will offer ultra-luxe, eco-conscious residences for luxury aficionados.

FIVE is a leader in sustainable luxury living and hospitality. The companys science-meets-styled Sustainable Indulgence philosophy has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4s BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. These achievements highlight FIVE’s comprehensive and committed scope of sustainability strategy permeating operations, governance, and community.

The Team

FIVERs are cultured yet chic, confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe Member, youll personify the distinct FIVE-styled Vibe and use it to create Insta-perfect experiences for our guests that keeps them coming back for more. If you dream of being surrounded by like-minded individuals who share your passion for delivering unforgettable moments that last a lifetime – then look no further.

The Candidate

Your outstanding communication, leadership and organisational skills enable you to be a natural self-starter. Youre a creative and critical thinker that implements hand-crafted solutions, which set new standards of excellence. You have an eye for detail and execute tasks with precision and finesse. Your outgoing and approachable nature enables you to connect with other ‘FIVERs’ and key stakeholders, ensuring their Journey at FIVE is nothing short of sensational.

So, have the best time ever by joining our Housekeeping Team as a Room Attendant to deliver exceptional experiences across our award-winning lifestyle destinations. Jump on board and unleash your potential in an exciting and buzzing environment that will take your career to new heights!

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 employees. FIVE is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organizations, the FIVE Tribe is more than a group of people working together – it is a family bonded by common values and goals, celebrating people, culture, and diversity.

Key Responsibilities

• Perform cleaning duties according to established procedures and standards, ensuring the cleanliness and tidiness of assigned guest rooms, suites, and public areas.
• Make beds, change linens, vacuum carpets, dust surfaces, and clean bathrooms to ensure a pristine and appealing presentation.
• Replenish amenities, toiletries, and supplies in guest rooms, ensuring that each room is fully stocked and ready for occupancy.
• Attend to guests requests for extra amenities or services promptly and courteously, contributing to their overall satisfaction.
• Maintain a keen eye for detail, identifying any maintenance issues, damages, or repairs required within the rooms and promptly reporting them to the maintenance team.
• Adhere to all health and safety guidelines and procedures to ensure the well-being of guests, fellow colleagues, and yourself.
• Follow the established lost and found procedures, reporting any items left behind by guests to the relevant department.
• Collaborate closely with other departments, such as Front Desk and Maintenance, to ensure a seamless guest experience.
• Attend training sessions and meetings as required to stay updated on new cleaning techniques, standards, and hotel policies.

Requirements

What We’re Looking For

• Previous pre-opening experience in a luxury hotel setting is advantageous, demonstrating your familiarity with the intricacies of setting up and maintaining high standards from the outset.
• Fluency in English is an absolute requirement, both written and spoken, to effectively communicate with guests and colleagues.
• Knowledge or experience with Forbes and LQA (Leading Quality Assurance) standards is advantageous, reflecting your commitment to delivering exceptional guest experiences.
• Proven experience in a similar role within the hospitality industry is preferred, showcasing your understanding of housekeeping operations and attention to detail.
• Strong interpersonal skills and a positive attitude, coupled with the ability to work effectively within a diverse team.
• Physical fitness and the ability to carry out demanding tasks, such as lifting and moving heavy objects, as well as standing for extended periods.
• Exceptional time management skills, allowing you to efficiently complete tasks within established timeframes.
• Flexibility to work different shifts, including weekends and holidays, based on business needs.
• High level of professionalism and integrity, maintaining guest confidentiality and respecting privacy at all times.

Benefits

Work Smart, Play Hard! Unmatched FIVER Benefits for Life!

• Immerse yourself in the dynamic and exhilarating ‘FIVE Vibe’, where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.
• Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
• Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVEs success.