Hub Supervisor (Sharqia)
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About us :-
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
Job Duties:-
- Responsible for the Hub infrastructure.
- Carry out the company principle and achieve any other duties which fall within the broad spirit, scope and purpose of this job description.
- Ensure that the achievement and records are consistently kept across the Hub daily workflow.
- Monitoring the couriers and the hub members bonuses and deductions.
- Responsible for monitoring the collected CODs amounts for the delivered packages from the stars and assure that the payment has been settled accurately.
- Ensure the smooth running and organization of a Hub operational flow process through effective line management to guarantee distributing and dispatching the packages with the proper timing with the stars.
- Ensure all shipments are dispatched to the customers efficiently within 24 hours of being received at the hubs. (NDA).
- Applies the SLA of canceled shipments to be held 48 hours at the hub before being forwarded to sorting facility team.
- Following up on receiving emails and assure taking the necessary actions to solve the hub problems on a daily basis.
- Following up on the hub members and Coaching them to improve and to recognise and achieve their capacities.
- Be an effective role model to other staff members in the hub.
- Create a collaborative relationship with all Hub staff and provide advice and guidance as necessary for the Hub members.
- General all monthly, quarterly, annual Hub Reports.
Job Requirements:-
- Bachelor's degree.
- Minimum of 3 years in hub and warehousing operations, in the shipping field.
- Good English Level.
- Must have experience in leading and supervising teams.
- Decision Making and problem solving skills.
- Analytical and reporting skills.
- Ability to meet deadline and work under pressure.
- Time Management and multi-tasking.
- Good interpersonal skills and leadership skills.
- Proactive, with can do attitude and good judgment.
- Focused and professional attitude.
geo
in Egypt , Cairo city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in EgyptThis job is closed
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1 year ago
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