IT Director
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Hiring for DIRECTOR IT IN KUWAIT from the Gulf Region (BAHRAIN, KUWAIT, INDIA QATAR, UAE, MASCAT, KSA, & OMAN).
About HR Ways:
HR Ways is a Tech Recruitment Company that helps candidates like yours, make it into the world's & and Pakistan's largest and top Product platforms. With HR Ways, your recruitment process becomes seamless as we connect you with top employers for quick interviews and an easier-than-ever onboarding process. We also help you get the best deals and 360 Analysis of the company that you'd like to join. And oh, we recently placed Engineers in Emirates & Ebay!
About the company we're hiring for Currently;
The company has been in Retail since 1984, the company is family-owned and operated.
Co-founded by Faisal Al Rachidand his family in the early 80s, the company Subsidiary of FRG FAISAL AL RACHID GROUP-the leading Kuwaiti Sports and high street fashion retailer has enjoyed a massive expansion since its start, evolving within its products range and identity from the Sports Business to Active Wear becoming ultimately the most renowned value for money fashion destination with a global turnover exceeding 47 Million Kuwaiti Dinars.
Offering at first a vast selection of Sports Equipment in its showrooms, the company, built throughout the years a reputation of reliability and customer service. reputation of reliability and customer service. A standing of TRUST and integrity that resulted in a natural diversification of its offering to include casual menswear, womens and childrens wear and numerous categories including shoes and accessories.
A Journey that witnessed operating 52 stores across Kuwait -with expansion plans towards GCC and the Indian subcontinent as well as the Australian continent -of acclaimed high street brands, a privately owned label and a series of renowned international brands to the example of Skechers, Disney, Ipanema, Rider etc.
Leading the way in the high street fashion, the company has diversified in 2018 its offering to reach a wider pattern of consumers and bring them a new Label under the company umbrella: the company hypermarket.
Located in Khairan resort, the company hypermarket counts among its offering a wide variety of quality products which caters to the consumers everyday requirements at competitive prices. in addition to a comprehensive range of the company's items that includes fashion clothing and accessories for men, women and children of all ages as wells as sports equipment, recreational gaming, indoor and outdoor toys.
The company disposes from clear rules governing ethical behavior towards customers, business partners, employees, public entities and society as a whole.
Job Role
Role Objective:
Strategic Operational
Work Mode: Onsite Kuwait
Salary: KWD
Benefits:
About HR Ways:
HR Ways is a Tech Recruitment Company that helps candidates like yours, make it into the world's & and Pakistan's largest and top Product platforms. With HR Ways, your recruitment process becomes seamless as we connect you with top employers for quick interviews and an easier-than-ever onboarding process. We also help you get the best deals and 360 Analysis of the company that you'd like to join. And oh, we recently placed Engineers in Emirates & Ebay!
About the company we're hiring for Currently;
The company has been in Retail since 1984, the company is family-owned and operated.
Co-founded by Faisal Al Rachidand his family in the early 80s, the company Subsidiary of FRG FAISAL AL RACHID GROUP-the leading Kuwaiti Sports and high street fashion retailer has enjoyed a massive expansion since its start, evolving within its products range and identity from the Sports Business to Active Wear becoming ultimately the most renowned value for money fashion destination with a global turnover exceeding 47 Million Kuwaiti Dinars.
Offering at first a vast selection of Sports Equipment in its showrooms, the company, built throughout the years a reputation of reliability and customer service. reputation of reliability and customer service. A standing of TRUST and integrity that resulted in a natural diversification of its offering to include casual menswear, womens and childrens wear and numerous categories including shoes and accessories.
A Journey that witnessed operating 52 stores across Kuwait -with expansion plans towards GCC and the Indian subcontinent as well as the Australian continent -of acclaimed high street brands, a privately owned label and a series of renowned international brands to the example of Skechers, Disney, Ipanema, Rider etc.
Leading the way in the high street fashion, the company has diversified in 2018 its offering to reach a wider pattern of consumers and bring them a new Label under the company umbrella: the company hypermarket.
Located in Khairan resort, the company hypermarket counts among its offering a wide variety of quality products which caters to the consumers everyday requirements at competitive prices. in addition to a comprehensive range of the company's items that includes fashion clothing and accessories for men, women and children of all ages as wells as sports equipment, recreational gaming, indoor and outdoor toys.
The company disposes from clear rules governing ethical behavior towards customers, business partners, employees, public entities and society as a whole.
Job Role
Role Objective:
- To provide direction and monitor the performance of the IT function towards achieving the business plan of the company by ensuring continuity of Information technology including applications, infrastructure and support.
- To ensure optimum user support and effective network services for all the company's employees, this would include managing the availability, reliability and integrity of the company's IT operating systems, applications and hardware through the provision of necessary technical support.
Strategic Operational
- Establish annual departmental goals and objectives to define how the company's IT activities will contribute to the achievement of the company vision, mission and strategy.
- Provide technology vision and leadership for developing and implementing IT initiatives that create and maintain Al Nasser's position in the evolving and changing marketplace.
- Provide input into the development and allocation of the annual budget for the IT Department based on approved upon departmental activities; solicit advice from the Finance & Accounts Head for the purposes of the departmental budget.
- Develop relevant policies and procedures pertaining to the IT Department; ensure compliance to departmental policies and procedures by all department staff.
- Lead and direct implementation of computing and information technology plans, programs and schedules for business and finance data processing, computer services, network communications, management information services, and computer centers.
- Review, maintain and ensure adherence to all IT infrastructure related contracts that includes network, internet, maintenance and support contracts.
- Design, review and update IT policies, processes and standard operating procedures periodically; oversee their implementation to ensure high quality and reliable technology support (i.e. networks, e-mail, data center access, applications and deployment support to meet business requirements).
- Review purchase requirements of hardware, software or any other IT peripherals and approve as per the company's delegation of authority matrix.
- Evaluate and select IT vendors to ensure that the company receives high quality IT services.
- Ensure that effective IT business continuity plans (back up servers, etc.) are in place to ensure minimal loss of working time and data in case of emergencies; oversee periodic tests to check the readiness of systems and staff to handle such contingencies.
- Ensure prompt IT helpdesk support for Al Nasser's users with their reported problems in line with Al Nasser's internal quality
- standards.
- Lead the on-site and off-site support to all business lines in order to ensure superior customer service levels as per the company's business needs.
- Lead IT operational awareness and investigate opportunities for the development and enhancement of current IT systems.
- Initiate and lead periodic internal customer satisfaction surveys to identify critical areas of improvement for the IT department in terms of its services.
- Assessment of new technology as per international trends and developments in the fields of IT to ensure best in class IT services for the company.
- Coordinate with Internal Audit to ensure regular review of IT security standards e.g. review audit reports to ensure that all transactions and processes are in compliance with Al Nasser's approved policies, processes and procedures
- Assist management in any other tasks as required by business.
- Establish the performance plans for direct subordinates; Monitor and guide them in managing their performance by providing appropriate feedback
- Allocate work to subordinates and ensure that subordinates are aware and familiar with assigned tasks and responsibilities Participate in the identification of training and development initiatives for all employees and ensure continuous on-the-job training and other learning interventions for the employees within the department
- Drive the engagement and satisfaction of all employees within the HR through holding periodic meetings to discuss the achievements and address any employee issues and/or concerns.
- Manage leave and overtime to ensure the efficiency of the group and assist subordinates in resolution of any problems, discrepancies, and inquiries..
- Master's Degree in Information Systems Technology;
- 12-15 years of experience in a senior management role preferably in the retail industry
- 8-10 years' experience in the field of IT;
- Key Interactions and Relationships:
- Executive Management
- Internal Auditors
- Finance
- English and local language
- System skills required:
- MS Office Suite
- Behavior Competencies
- IT Vendors/Consultants
- Consultants
- Leadership
- Change Management
- Strategic Planning
- Negotiating & Influence
- Project Management
- Team work
- Presenting & communicating information
- Achievement orientation
- Innovation & Creativity
- Decision Making
- Problem Solving
- Execution Excellence
- Customer orientation
- Improving Business Processes
- Budget Management
- Telecommunications (Data and Voice)
- Network
- IT Procurement and Asset Management
- Application Development/Support and Maintenance
- Security/Information and Application Protection
- Database Design and Management
- IT Support Troubleshooting
- Budget Management
- Logical and Analytical skills
Work Mode: Onsite Kuwait
Salary: KWD
Benefits:
- Potential Incentive Based on the achievement of the Business Plan (50% on sales achievement monthly wise and 50% Yearly based on the KPI, Performance and Achievement)
- Annual Leave 30days
- Ticket Self & Spouse and 2 Kids (under 18), per annum not more than KD 180/ each - after completing 9 months
- Medical Insurance Self, Spouse and 2 Kids (under 18), residing in the country of employment
- Life Insurance 12 months salary
- Kids Education 50% of actual school charge for a maximum number of two children, and an amount not greater than 1,200/- KD per child. School fees will be extended to maximum of two children below the age of 18 and residing in the country of employment
- Telephone Allowance Sim Card with 20/- KD limit
- Probation & Notice Period 100 days
geo
in Kuwait , Capital city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Director
Jobs in KuwaitThis job is closed
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9 months ago
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