Communication Specialist

Overview

Position

Communications Specialist

Job Code

Professional

Reports to

Director of Marketing and Communications

Direct Reports

Division/Section

ERI Ops

Department

ERI Ops

Sector

Education, Research, and Innovation

Job Family

Role Purpose

Communications Specialist

The Communications Specialist must be a proactive multitasker with strong organizational and communications skills. She or he must be able to field daily inquiries and efficiently coordinate with the Director to respond and put requests into action. The team uses a workflow management system which the Communications Specialist must keep up to date while keeping the Director informed of project timelines changes, as well as evolving requests from corporate and sector leadership.

NEOM and ERI

The NEOM culture is about learning by doing, combining knowledge, creativity, and critical thinking with the latest technology and a digital mindset; to solve the problems of tomorrow. At NEOM, we live and breath this culture by developing a bespoke learning ecosystem.

At NEOM, education is an enabler for economic and social progress. All residents will have access to life-long education through schools, university colleges, applied research institutes, and vocational training colleges. Here at NEOM, we aim to attract and inspire the world’s best minds to join this vibrant and enriching community.

The Education, Research and Innovation Sector aims to transform education into a lifelong experience that utilizes cutting-edge, high-tech, and personalized learning capabilities, and inspires the world’s greatest minds.

Key Accountabilities And Activities

• Platform management: Utilize and customize collaborative work platforms including Asana, Microsoft 365, and Google Suite, as well as highly detail oriented to ensure information transferred across platforms is accurate and actionable.
• Content Creation: Develop, write, edit, and proofread a variety of content, including press releases, articles, blog posts, newsletters, and social media updates. Create compelling and engaging multimedia content such as videos, infographics, and images.
• Internal Communications: Develop and implement internal communication content to keep employees in the ERI Sector informed and engaged. Create and distribute internal newsletters, announcements, and more.
• Brand Management: Uphold NEOM brand standards and guidelines in all communications materials. Assist in developing branding strategies to maintain a consistent and strong brand identity.
• Marketing Collateral: Create marketing materials such as brochures, flyers, and promotional materials. Collaborate with graphic designers for visually appealing materials.
• Analytics and Reporting: Monitor and analyze communication metrics and engagement data.
  
  

Use data to refine communication tactics and make data-driven recommendations.

Background, Skills, And Qualifications

Knowledge, Skills, and Experience

• Strong written and verbal communication skills
• Proficiency using various communication and design tools, including social media platforms
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Creative thinking and problem-solving abilities
• Knowledge of digital marketing trends and best practices
• Familiarity with SEO and web analytics tools
  
  

Qualifications

• Bachelor's degree
• Proven experience coordinating teams, directing collaboration, and communicating clearly to deliver on mission critical tasks
  
  

COMMUNICATION - MAIN STAKEHOLDERS

Internal

External

• NEOM ERI operations team
• NEOM U team, ERI Foundation team, ARI teams, the Talent Academy team and sector stakeholders, the EC12 team
• The President, the Provost, the other Deans and the Directors of the Research Institutes of the Education, Research, and Innovation (ERI) Sector of NEOM
• External partners
• Agency support
• Media partners
• Vendors