Visa Application Officer (Kuwait)
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Summary
Starting month will be February 2024 / resume needs to be submitted in English.
Being fluent in Arabic and English is a must for this position.
The mission of a Visa Application Officer is to realize all tasks required for the represented consulate(s) to process visa applications.
According to the department where he/she will be assigned, the Visa Application Officer will have to welcome clients, collect and and capture their data with all information related to them.
All applicants that he/she is handling must be treated by using the best practices of customer service.
Description Of The Position
The VAO at Capago has the following objectives:
The main responsibilities of the VAO are as follows:
The skills required for this position are:
★ Excellent customer service skills and typing skills
★ Proficiency in MS Office
★ Good with emails , problem solving and effective decision making
★ Ability to handle pressure
★ Energetic, proactive, versatile , commitment to team work and team spirit
★ Being fluent in Arabic and English is a must
Diplomas And Experience
This position is to fulfil in/at:
Starting month will be February 2024 / resume needs to be submitted in English.
Being fluent in Arabic and English is a must for this position.
The mission of a Visa Application Officer is to realize all tasks required for the represented consulate(s) to process visa applications.
According to the department where he/she will be assigned, the Visa Application Officer will have to welcome clients, collect and and capture their data with all information related to them.
All applicants that he/she is handling must be treated by using the best practices of customer service.
Description Of The Position
The VAO at Capago has the following objectives:
- ➔ The mission of a Visa Application Officer is to realize all tasks required for the represented consulate(s) to process visa applications.
- ➔ According to the department where he/she will be assigned, the Visa Application Officer will have to welcome clients, collect and and capture their data with all information related to them.
- ➔ The visa application officer is the face of Capago. All applicants that he/she is handling must be treated by using the best practices of customer service.
The main responsibilities of the VAO are as follows:
- ➔ Welcoming all visa applicants in the operated visa application center
- ➔ Process the visa application of the applicants (front office) ;
- ➔ Collect payments from the applicants (Payment counter) ;
- ➔ Manage the biometric collection of visa applicants (biometry) ;
- ➔ Manage all back office tasks to finalize the visa application of our applicants (back office) ;
- ➔ Manage all other tasks given by the management.
The skills required for this position are:
★ Excellent customer service skills and typing skills
★ Proficiency in MS Office
★ Good with emails , problem solving and effective decision making
★ Ability to handle pressure
★ Energetic, proactive, versatile , commitment to team work and team spirit
★ Being fluent in Arabic and English is a must
Diplomas And Experience
- Matric or equivalent
- Tertiary qualification is an added advantage
- Previous customer service experience as a customer service consultant
- Excellent interaction and interpersonal skills
- Motivation, communication, engagement in team work
This position is to fulfil in/at:
- Kuwait ( Middle East )
geo
in Kuwait , Capital city
number of positions
1 Jobs available, apply now
job type
undefined
experience years
مستوى المبتدئين
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10 months ago
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