Medical Assistant

Dept Number/Name: 0-6119-000 / Dept of Pediatrics

College Division: USF Health- Morsani College of Medicine

Salary Plan: Staff - Grant Funded (Time-limited)

Job Code/Title: 5518 / Medical Assistant

Hiring Salary/Salary Range: $30,000 to $36,000 annual

Position Number: 00032849

ORGANIZATIONAL SUMMARY:

POSITION SUMMARY:

This position presents a unique opportunity for an organized, self-motivated individual to develop expertise in the rapidly advancing medical specialty of Genetics and Metabolism. The genetic assistant will be an integral member of the genetics team and will work closely with medical geneticists, genetic counselors and metabolic dieticians in caring for children and families with a wide variety of genetic conditions and rare disorders. Duties include frequent direct patient communication, particularly with regards to genetic laboratory testing and follow up. The successful applicant will be eager to learn, have high standards of professionalism and excellent communication skills. Prior work experience with insurance preauthorization is desirable, but not required. Bilingual- Spanish/English strongly preferred.

RESPONSIBILITIES:

General Duties:

Monitor and respond to genetics team tasks through the electronic medical record system (EMR)

Respond to telephone inquiries from patients and referring providers

Review incoming referrals and triage patients into appropriate clinics

Ensure pertinent medical records and lab results are in the EMR prior to patient appointment

Prep charts prior to clinic

Coordinate care of patients with CMS nurses and primary care providers.

Provide clinical services as MA in clinic when needed

Enter patient information into database

Upload patient photos into EMR

Coordination of Laboratory Testing:

Obtain insurance pre-authorization/perform laboratory benefits investigations

Complete test requisition packets for send-out labs

Coordinate appointments for specimen collection from patients/families after approval

Prepare letters of medical necessity as needed

Monitor and retrieve lab results for outpatients and inpatients; direct to appropriate provider for follow up

Communicate with patients regarding lab results

Maintain supply of collection kits for laboratory tests

Services for Metabolic Patients:

Liaison between physician, patient and outside providers/ERs in coordination of care for patients with metabolic emergencies

Communicate with families of metabolic patients regarding medications, prescription refills, etc.

Assist in composing letters from templates - including letters for emergency recommendations, letters summarizing a patient's condition, and letters for school/daycare regarding management

File emergency management letters for metabolic patients in EHR

Prepare prescription refills

Obtain insurance preauthorization for medications and medical foods

Prepare letters of medical necessity as needed

Complete forms as needed for patients and their families

Coordinate and schedule infusion therapy for metabolic patients

Assist with coordination of more complex specific testing (i.e. bone marrow transplant, liver biopsies, etc.)

Assist with follow up for abnormal Newborn Metabolic Screens

Participate in research with the team opportunity to build your academic resume, includes submitting patient and family information to research studies, helping to identify available clinical trials, and assisting providers in the grant application process

POSITION QUALIFICATIONS:

MINIMUM:

High School diploma or equivalent required. This position requires a high school diploma or equivalent, with two years of experience in a position that is directly related to the duties and responsibilities specified. Appropriate college coursework or vocational/technical training (i.e. medical assistant or equivalent clinical training) may substitute at an equivalent rate for the required experience. Specific training/experience may be required depending upon the specialty area of the position.

PREFERRED:

Certification/Registration as a CMA or RMA through one of the national certifying organizations required. BLS/AED certification is required and must be maintained; demonstrated competency within 90 days required. Experience as a Medical Assistant in a healthcare facility preferred.

Information for Applicants

This position is subject to a Level 2 criminal background check.

Job Opening Number: 30744

Posting Date: 05/09/2022

Posting End Date: 05/16/2022

How to Claim Veteran's Preference:

This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Florida Statute 295.

Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination.

Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.

For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.