Admin Assistant - Service
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Our service business is growing rapidly and we are looking for an energetic and enthusiastic Service Support Administrator to be based in our head office in Riyadh, Saudi Arabia. The successful candidate will provide administrative support for the sales and field teams, enabling them to maximize the time spent on customer facing activities in the field covering activities related to Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection and Reporting.
What will you do?
- Send customer letters and support mass updates in maintenance contracts
- Process maintenance contract cancellation requests, inform Billing Administrator when invoice cancellation or credit note creation is required
- Support in preparation of new maintenance contracts from new installation team or from competition
- Carry out data checks and quality audits for new contracts from KONE Shared Service Center
- Take ownership for customer queries forwarded from first level and follow up with salesperson and other stakeholders to get a response
- Support in preparation and archiving of customer documents
- Manage safety and site access documents of site personnel as requested by site managers
- Assist in repair and maintenance visit planning and communication to customer
- Support technicians and supervisors in material related requests (purchase orders creation, check availability and follow up on delivery)
- Support sales in proposal creation (public tenders)
- Provide reports for Key Accounts
- Other back-office activities as assigned
Are you the one?
- Bachelor's degree is required
- 1 - 2 years of relevant administrative experience
- Excellent Arabic and English language skills, both spoken and written
- SAP Experience is a big plus
- CRM experience is preferred
- Strong knowledge of MS Office applications (Word, Excel...etc.)
- Willing to travel inside Saudi if needed by the business
- Due to current labor regulations, this role is only open for Saudi nationals
Successful candidates will be invited to complete an automated video interview. Please make sure to check your e-mail regularly to be able to submit that within the required time frame.
geo
in Saudi Arabia , Riyadh city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in Saudi ArabiaThis job is closed
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1 year ago
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