ITSM BMC Engineer needed
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Job Description
Perform integrations with other systems. such as: Implementing and configuring BMC Mobility & Business Object and integrations with Remedy and Atrium Discovery tool (ADDM)
Develop and customize applications using the BMC remedy developer studio
Administrate BMC Remedy, CMDB atrium database, ADDM, Truesight, and Entuity.
Upgrade and Use data migration
Configure the credentials and discover all of the server platform types.
Troubleshoot schedule jobs results (No Access, Success, Skipped and errors ...)
Use resync function and resolve issues related.
Upgrade the appliance and update TKU.
Take a backup and restore.
Create CAM as standard and custom.
Write TPL on ADDM and Modify it.
Configure the newly servers discovered by using queries and generating reports.
Prepare Analysis, Design, Implementation, and Closure Documents.
Make Workshops and training sessions.
Single Sign-On and Load Balancer Implementation
Configure Dashboards and Analytics
Use AR System – Customizations related to Error Handling & Integration with External System
Own the offshore Responsibility of the overall sprint or iteration outcome.
Have a good understanding of Business requirements.
Personal Skills
Excellent Communication and presentation skills.
Well-organized and self-motivated.
Excellent problem-solving skills.
Excellent command of English.
Excellent technical report writing skills.
Technical Skills
• Experience 4-6 years or more in ManageEngine, BMC, ServiceNow, Microfocus, SolarWinds, ..
• Experience being involved in several types of solution implementations
• Good technical background with the ability to discuss architecture, hardware, and software.
• Good understanding of Windows, UNIX and Linux infrastructure including File System, Registry, Active Directory, user profiles, and security.
• Good knowledge of scripting, Database Servers Administration / SQL Query, and programming skills
• Networking basics understanding
• Excellent communication and presentation skills
• V.Good knowledge of ITIL, having a certificate is a plus
Education
Bachelor of Engineering with a Specialization in Communication or Computer or Bachelor of Computer
geo
in Egypt , Cairo city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Starting with 4 years
Jobs in EgyptThis job is closed
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1 year ago
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