Assistant
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- Maintain accurate and complete knowledge of all products (F&B), services, facilities, equipment, procedures and policies, standards, promotional activities, business requirements, etc.
- Provide a friendly introduction to the hotel and offer assistance.
- Assist the team to implement impeccable quality experience throughout the restaurant.
- Attend pre-service briefings and de-briefings for daily updates.
- Ensure all stations are stocked and tidy at all times
- Meet and greet guests in a professional and efficient manner.
- Respond to guest needs promptly and efficiently.
- Serve food and beverages according to guest needs and expectations.
- Assist in the preparation of beverages including teas, coffees, juices, etc.
- Ensure accurate recording of all guest orders and transactions through the POS.
- Prepare and presents the bill promptly to guest.
- Maintain accurate cash floats at all times whilst ensuring efficient billing.
- Maintain the opening and closing procedure checklist.
- Upsell and suggest additional to enhance the guest experience and increase revenue for the restaurant.
- Maintain effective communication with the kitchen and bar staff, relaying orders, special requests, and any modifications required by the guests.
- Ensure a smooth flow of service and timely delivery of food and beverages.
- Responsible for maintaining cleanliness in their designated work areas.
- Collaborate with other waitstaff, bussers, and kitchen staff to ensure efficient and seamless service.
- Assist colleagues when needed and contribute to creating a positive work environment.
- Be well informed of all emergency procedures.
- Ensure that all security & safety measures are met when executing the daily duties.
- Treat all Rovesters with respect and integrity.
- Always keep a good image following ROVE Hotel standard.
- Accomplish a set of additional duties such as attending meetings and trainings, and other specific duties related to the job function.
- High school Diploma or Hospitality Management degree or diploma in hospitality management, culinary arts, or a related field.
- Typical Experience
- Minimum of 1 year industry experience in international hotel or restaurant environment.
- Job-Specific Knowledge & Skills
- Advanced customer service skills
- Qualified experience in food safety and hygiene
- Good understanding of food and beverage offerings and Menu memorization is important.
- Problem-solving skills
- Physical stamina is significant.
- Advance communication skills.
- Competent in Word, Excel, FMC and other software packages is beneficial.
- Cash handling and cashiering experience is an advantage.
geo
in United Arab Emirates , Dubai city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in United Arab EmiratesThis job is closed
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1 year ago
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