Restaurant & Bar Attendants - Hiku, New Waterfront Restaurant

The Role | Te mahi

We are seeking talented Restaurant and Bar Attendants to join our team in the new waterfront restaurant Hiku. We are looking for individuals passionate about hospitality and who have experience in restaurants or customer facing roles. Full training will be provided.

Who We Are - Ko Wai Mātou

Hiku

Fresh, Modern & Local, Hiku offers delicious, relaxed New Zealand fare inspired by the surrounds and heroes local with seafood, farmed produce, wine and beer sourced from Kaikōura and its surrounds.

Sudima Kaikōura, is a new 4.5-star hotel on the esplanade of Kaikōura's waterfront, conveniently located at the end of the town center. The hotel has spectacular 360 views of the seaward Kaikōura mountain range, waterfront and peninsula and proudly presents large scale, local Māori artwork throughout the hotel, with a high-quality fit-out, 120 well-appointed rooms, restaurant, bar, conference facilities and infinity pool.

Responsibilities | Ngā haepapa

• Provide a warm engaging welcome to all guests
• Work as a team to ensure exceptional service and dining experiences
• Preparation of the restaurant for service
• Seating guests, taking orders and delivering exceptional service at all times
• Taking external and internal phone inquiries and delivery of room service
• Settling guest accounts
• Ensuring a positive resolution and follow up with any guest complaint

Requirements

About you | Ko koe tēnei

• Exceptional grooming and hygiene standards
• Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
• Outstanding communication and customer service skills, with good attention to detail
• Have a desire to learn and grow your hospitality career
• Experience in restaurant & bar service or customer facing role would be advantageous
• Flexibility to work outside normal hours as required (which may include early morning starts, late finishes, weekends and public holidays)
• Valid Right to Work in NZ

Benefits

He kura te tangata - We are all valued

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Meals on duty and uniform provided
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our Support Office (09) 304 0745 pressing the option of the hotel where this vacancy is listed. A Talent and Culture representative will be able to assist Monday to Friday 9 am - 5 pm.

Our Values

E MANAWANUI ANA MĀTOU - WE CARE

KA WHAI MĀTOU I TE TIKA - WE DO THE RIGHT THING

KA MAHI TAHI MĀTOU - WE WORK TOGETHER