Security Officer - Female

Mandarin Oriental, Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group’s legendary service, world-class amenities and sweeping sea or mountain views. We are looking for new fans who are interested and would enjoy being a part of the Mandarin Oriental Muscat opening team.

Scope of Position

Under the general guidance and supervision of the Director of Security, the security officer is responsible for securing and protection of property, guests, and colleagues, ensuring that safety and security procedures are followed.

Responsibilities

• Reports on all incidents, raises them to the immediate supervisor and follow through until such time as they are handed over
• Monitors and manages the entrance onto the property of all personnel and restricts access to those unauthorized to do so and reports any such attempted breaches
• Monitors, manages, and controls access of all vehicles onto the property and restricts and reports any attempted breaches by unauthorized vehicles
• The issuing and collection of all keys
• The issuing and collection of Security passes and ensures the safekeeping of any identification retained from as deposits
• Complete visitors/contractors’ logbooks
• Verify and file Property Removal Authorization
• Controls access and egress into any specific areas identified at sensitive duty posts
• Monitor for and divert any unregistered guests to reception
• Together with relevant front office colleagues monitors and controls traffic movement within the property
• Control unauthorized parking to ensure parking only in designated areas
• All related registers and logbooks are maintained
• All reports are completed in GSIICS and are updated as and when required
• Crowd Control measures are adopted wherever required
• Manage and execute responsibilities within GSOM
• To be proactive always and report any incidents either actual or suspicious to the relevant supervisor
• To act upon any information received or incident witnessed to ensure the safety and security of all parties is maintained and the protection of the asset is not compromised
• Have a full understanding of the departmental policies and procedures and be knowledgeable with all updates and revisions as published
• Conduct full Security and fire, life safety patrols of the property as directed and record and report all defects and irregularities through the correct channels
• Ensure all lost and found property is handed in for recording and storage in a timely manner
• Ensure that pending duties with related information are handed over to the Supervisor at the end of each shift
• Be aware of and enforce all policies related to the specific posting where the officer is working (EG policy on contractor access)
• Escalate incidents to the appropriate person or department as the situation requires
• Patrolling should be conducted at every post
• Performs other duties as assigned by Director of Security
• To carry out any other reasonable duties as required by ExCom or the Director of Security