Driver

Job Description

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Within the wider framework of the UNDP Strategic Plan and RBAS priorities, the Regional Hub for Arab States in Amman offers a wide range of support to Country Offices including strategic policy advice, programme development and implementation, capacity development, policy research and analysis, knowledge services, and operations.

The Operations Management Team provides financial, human resources, procurement, logistical, ICT and common services to all teams at the Regional Hub, country offices and UN agencies.

Under the guidance and supervision of the Administrative Analyst, the Driver provides reliable and safe driving services to the UNDP/UN officials and high-ranking visitors ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also demonstrates a client-oriented approach, courtesy, tact and ability to work with people of different national and cultural backgrounds.

The Driver provides driving services to Hub management, operations and programme staff in the Hub, consultants and experts, and UNDP/UN staff on mission.

The Driver will be responsible for delivering all UNDP Hub official correspondence to government entities such as MOFA, MOI, MOL……etc, and non-government entities and ensure that they are delivered to the right place and person.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Duties And Responsibilities

• Provide reliable and safe driving services using office vehicle predominantly to the high-ranking visitors UNDP/UN officials, visitors and backstopping the driver of the Regional Hub Director, when and as needed.
• Transport the Regional Hub director or other UN visitors or officials applying appropriate protocols
• Deliver and collect mail and documents and perform other messenger responsibilities.
• Meet official personnel and VIP visitors at the airport and assist with visa and customs formality arrangement when required.
• Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle.
• Maintain accurate daily vehicle logs
• Provide inputs to preparation of the vehicle maintenance plans and reports.
• Make timely minor repairs and/or arrange for major repairs
• Ensure timely changes of oil, check of tires, brakes, car washing, etc.
• Verify the fuel invoices received from the suppler.
• Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts.
• Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country.
• Ensure vehicle first aid kit is adequately stocked with standard medical supplies.
• Take all immediate actions required by rules, regulations, and laws in case of involvement in accidents.
• Keep current in rules, regulations and laws pertaining to accidents.
• Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization.
• Additional duties may include assisting with pouch, procurement, workshops, and other administrative tasks.

Competencies

Core

Achieve Results

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

Think Innovatively

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.

Adapt with Agility

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.

Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.

Enable Diversity and Inclusion

LEVEL 1: Appreciates/respects differences, aware of unconscious bias, confronts discrimination.

Cross-Functional & Technical competencies

Administration & Operations

Vehicle management

• Knowledge of policy & procedures on fleet management

Administration & Operations

Registry & correspondence management

• Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives.

Business Management

Communication

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.

Ethics

UN Policy Ethics

• Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

Business Development

Knowledge Generation

• Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Business Development

UNDP Representation

• Ability to represent UNDP and productively share UNDP knowledge and activities, advocate for UNDP, its values, mission and work with various constituencies.

Business Management

Customer Satisfaction/Client Management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
• Provide inputs to the development of customer service strategy.
• Look for ways to add value beyond clients' immediate requests.
• Ability to anticipate client's upcoming needs and concerns.

Required Skills And Experience

Education

• Secondary Education with a valid driver’s license is required.

Experience, Knowledge, And Skills

• A minimum of 3 years (with high school diploma) of relevant work experience as a driver with a safe driving record is required.
• Knowledge of driving regulations, rules and laws as well as skills in minor vehicle repair and maintenance.
• Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc) and ability to use web-based management and electronic log, file and/or scheduling systems.
• Knowledge of protocols and security requirements is an advantage.

Language Requirements

• Fluency in Arabic and English is required.

Disclaimer

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant Information About UNDP Rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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