Technical Support/Help Desk
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- End-user device support
- Troubleshooting network connectivity problems (LAN, WAN, WiFi).
- Support applications (Outlook, Printing, scanning, etc.) .
- Hardware support (printers, MFPs, desk phones, etc.)
- Installation & configuration of a company’s hardware operating systems and applications.
- Maintenance and monitoring of computer networks and systems.
- Diagnosing and solving hardware or software faults.
- Testing and evaluating new technology.
- Bachelors Degree.
- 1-3 years of experience working in an ITIL-based environment.
- Experience with Microsoft Active Directory, DNS, and DHCP.
- Experience with PC hardware, printers, scanners, computer peripherals, and mobile devices (iOS, Android).
- Experience with client PC connectivity (Ethernet, TCP/IP, and VPN), including physical connections (cables, switches, Wi-Fi access points, routers) and logical/software.
- Experience with antivirus desktop security products and common support tools and applications.
geo
in Egypt , Cairo city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Entry level
Jobs in EgyptThis job is closed
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6 months ago
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