Technical Service Engineer

Your Job

Guardian is looking for a Technical Service Engineer for AME & APAC.

The position is based in 10th of Ramadan city, Sharqia.

What You Will Do

• Create technical reports and presentations
• Conduct technical activities and create static calculations, thermal stress analysis reports, and Acoustic Data calculations
• Communicate and support cross-functional commercial and sales team members with all the necessary technical inquiries
• Ability to communicate with customers to ensure all relative data is available for generating reports/calculations and understand their needs by asking relevant questions
• To be the contact person and act as a technical consultant to our direct/ indirect customers
• Tracking and creating CRM engagement through 'Salesforce'
• Involved in all ways of communication to provide the most accurate and suitable technical support services
• Ensure overall customer satisfaction by providing ongoing technical services
• Facilitate coordination with the regional sales teams to expand business volume
• Evaluate the feasibility of designs based on client requirements and constraints
• Perform calculations related to architectural, or engineering projects
  
  
  

Who You Are (Basic Qualifications)

• Education in civil or architectural Engineering
• Advanced proficiency in written & spoken English
• Excellent communication and collaboration skills
• Experience in reviewing technical work products and preparing drafts of technical documents
• Competence in developing specifications for architectural, or engineering projects
• Demonstrated capability to manage projects from initial planning to completion
• Creative problem-solving skills
  
  
  

What Will Put You Ahead

• Experience with (AutoCAD, Revit, BIM, Structural Analysis, Glass Design Analysis)
• Green Building Certification 'LEED, BREEAM, Well, etc'
• Ability to work in pressure and dynamic customer-oriented environment
• Good communication & teamwork skills
• Good time management and prioritizations
• Negotiation & Analytical skills plus Attention to details
• Able to work on the 10th of Ramadan city for 5 days/week in the office.
  
  
  

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Guardian Glass is one of the world’s largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You’ll find our glass in homes, offices and cars and in some of the world’s most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.