Technical Training Customer Advisor
Join over 1k people and receive free job offers in your inbox
Customer Technical Training Advisor
Dell Technologies harnesses the power of technology to drive human progress. But ultimately, it’s people who choose how our products will be used. That’s why our Customer Technical Training team has such a vital role to play. They design and deliver all kinds of training courses – from lectures to lab exercises – for the benefit of internal and external customers. Working closely with colleagues, tech experts, partners and customers, they shape curriculum content to suit diverse needs. Everything they do is about unlocking ways to get the best from our technology.
Join us as a Customer Technical Training Advisor on our Customer/Technical Training team in Casablanca to do the best work of your career and make a profound social impact.
What You’ll Achieve
As a Customer Technical Training Advisor, you will be responsible for delivering, designing, authoring or editing advanced level e-learning, web-based, blended and classroom curriculum to a variety of audiences including employees, end-user customers, partners, resellers, distributors or systems integrators. Moreover, you will get opportunities to mentor other instructors in the subject matter, content, and course delivery techniques.
You will:
- Deliver technical training curriculum to Dell EMC team members and to External Customers through a combination of blended learning solutions: classroom training, e-Learning, m-Learning and s-Learning, VILT Delivery
- Meet or exceed quality targets for instructor or facilitator performance
- Ensure effective delivery of training and solutions to support the highest competence given the level of knowledge and skills required. Conduct pilot training and providing feedback to adjust materials to better serve Dell team members
- Provide feedback to leadership on classroom / online performance and Dell team member experiences, and recommend actions for improvement
- Be viewed both internally and externally as an expert on learning and development, learning and motivation theory, and new materials, methods, and techniques that ensure optimal level of training delivery initiatives
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 4-6 years of relevant experience or equivalent combination of education and work experience
- Experience teaching, coaching, and/or facilitating in a professional environment
- Fluent in English, secondary European Language is preferred.
- Solid knowledge of Dell EMC Portfolio "Networking, Storage and Software" andIndustry Tech Certifications
- Excellent communication skills
Desirable Requirements
- Bachelor’s degree
geo
in Morocco , all city
number of positions
1 Jobs available, apply now
job type
FULL TIME
experience years
Starting with 4 years
Jobs in MoroccoThis job is closed
register to get alert of new jobs
2 years ago
×
×
