HR Operations Officer

Description

Bank of Jordan is seeking a highly motivated and detail-oriented HR Operations Specialist to join our dynamic team. As an HR Operations Officer, you will play a critical role in ensuring the smooth and efficient functioning of the HR department, supporting various HR processes and initiatives in line with the company's strategic goals and objectives. This is an excellent opportunity for a talented individual with a passion for human resources, a strong analytical mindset, and exceptional organizational skills.

At Bank of Jordan, we take pride in our reputation as a leader in Jordan's banking industry. With a wide range of banking services catering to both individuals and corporate clients, we are committed to providing exceptional customer service, utilizing advanced technological applications, and making a positive impact in the communities we serve. Joining our team means becoming part of an organization that values growth, innovation, and skills development. You will have the opportunity to contribute to the future of Jordan's economy while enjoying a rewarding career path featuring continuous learning and progression.

Responsibilities

• Coordinate and administer various HR processes, including but not limited to recruitment, onboarding, employee relations, performance management, and offboarding.
• Ensure compliance with applicable labor laws and regulations, maintaining accurate and up-to-date HR records and documentation.
• Serve as the primary point of contact for HR-related queries and provide assistance and guidance to employees at all levels.
• Collaborate with cross-functional teams to develop and implement HR policies, procedures, and programs to support organizational objectives.
• Manage employee data in the HRIS system, ensuring data accuracy, confidentiality, and integrity.
• Assist in the preparation of HR reports, analyzing data and trends to support decision-making and identify areas for improvement.
• Support the administration of employee benefits, including enrollment, claims processing, and communication.
  
  

Requirements

• Bachelor's degree in HR management, business administration, or a relevant field.
• 3+ years of experience in HR operations, preferably within the banking or financial industry.
• Strong knowledge of HR policies, procedures, and best practices.
• Familiarity with labor laws and regulations in Jordan.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in HRIS systems and Microsoft Office applications.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Flexibility to adapt and prioritize in a fast-paced environment.
• Professional HR certifications (e.g., PHR, SHRM-CP) will be considered an asset.